CLC has flourished since its establishment in 1998 and is considered to be a leader in service delivery, innovative product development and in assisting brokers / UMA's / Administrators and Underwriters to be more efficient. Today, Customer Loyalty Consultants services over 400 000 clients and is considered to be one of the most reputable financial service providers in the insurance industry.
A suite of products tailored to suit your needs. Emergency services are provided for both personal and commercial lines policies and all services are available 24/7 365 days a year.
CLC has created products that not only made our clients' lives easier by enhancing the core insurance offering, but has also added value to the end user through additional benefits and services.
The Broker Support department assists brokers with administration and messaging functions. It can be 24 hours a day, or alternatively only on an after hours basis.
CLC has developed it’s own software packages for use within various industries. We have a dedicated team of skilled professionals who constantly enhance and develop new systems.
Our Contact Centre is equipped with the latest technology and manned by dedicated, professional personnel. We have access to Mavern, Ski, I-Edge, Ilanga , so we can easily access details of policyholders.
Our system manages the entire claims process for the broker, underwriting manager or insurer.
Our in-house design and marketing department, was created for the sole purpose of satisfying our clients needs. We cover the whole sphere from basic print to multi-functional websites.
Preserving the world’s natural resources is the responsibility of every individual both at work and at home. CLC is making a difference by implementing green principles into the day to day running of the company.